Government Axes Licences of Narok Shuttle, 2NK, Prestige and 26 Others in Courier Crackdown
The Kenyan government has revoked the operating licences of Narok Shuttle, 2NK, Prestige, and 26 additional courier firms, escalating a nationwide push to clean up the postal and logistics sector.
In a Gazette notice dated January 6, 2026, Director General and CEO David Mugonyi said the revocation will take effect seven days from the date of publication, after which the affected firms will no longer be authorised to offer postal or courier services in the country.
The notice states that upon revocation, any resources held under the licences will revert to the Authority, and the licensees will be barred from continuing operations in the affected categories.
“As indicated above, revocation will take effect seven (7) days from the date of this publication and any resources held under these licences shall revert to the Authority upon revocation. Upon revocation of the licences, the licensees shall not be authorized to operate and provide the services as indicated in the table above.”
All the companies listed are classified as national courier operators. They include Murang’a Supreme Shuttle Limited, Two NK Holding Investment Group Limited, Lions Courier Security Limited, Kiemwa Sacco Society, Franchial Distributors and Parcel Deliveries, KNS Courier Services Limited, NNK Shuttle Parcel Services Limited, Safari Luxury Shuttle Limited, Prestige Courier Services Limited, Kitale Shuttle Limited, Narok Shuttle Transport Services Limited, and Narok Star Shuttle Sacco Services Limited.
The Communications Authority of Kenya (CAK) issued the directive citing repeated non-compliance with regulatory standards, marking a bold move to safeguard consumers and enforce accountability.
CAK’s action stems from violations like unlicensed operations, failure to meet service quality benchmarks, and inadequate financial reporting under the Kenya Information and Communications Act.
These shuttles and couriers, often doubling as passenger services, have faced scrutiny for safety lapses and poor tracking, disrupting e-commerce and public trust.
Past crackdowns, including 2025 blacklists of similar operators like Classic Luxury Shuttle, signal a pattern of stricter oversight amid rising parcel volumes.
With over 260 licensed providers, this purge affects key routes from Nairobi to Narok, Rift Valley, and beyond, potentially hiking delivery costs and delaying shipments for businesses and individuals.
E-commerce giants relying on these affordable options now face bottlenecks, while compliant firms like Wells Fargo or Sendy may gain market share.
Travelers using shuttle-couriers for budget transport will need alternatives, exacerbating woes in Kenya’s maturing logistics scene.
Affected firms have seven days to wind down or appeal via CAK’s Nairobi office, but operations cease immediately post-notice.
Public urged to verify licences on CAK’s portal before booking; opt for regulated players to avoid losses. This enforcement boosts sector credibility but calls for government support in re-licensing compliant entities.